Got Questions? We’ve Got Answers!
If you cannot find the answer you are looking for, please just contact us we would love to help
SHIPPING
How long will it take to get my order?
Production time typically takes 1-2 business days, and shipping time depends on your location and service selected, our standard shipping is 1-2 business days.
What shipping carriers do you use?
We use Royal Mail and DPD to dispatch our orders, this is dependant on size of the parcel and delivery service selected.
Will I receive a tracking number?
Single t shirts and smaller items that will fit through a letter box will be dispatched using first class, with no tracking number, just a proof of delivery number, hoodies, mugs and bigger parcels will be sent with a tracking number which will be emailed you when you complete your order.
Do you ship internationally?
Yes, we ship to USA and Canada Shipping costs and delivery times vary by location. Check our shipping page for more details.
PRODUCT
What if I’m not happy with my order?
Your satisfaction is our priority! If there’s an issue with your order, just email us on hello@inkprinted.co.uk and we sort out any issue you have.
What printing methods do you use?
We use advanced printing techniques to ensure vibrant, long-lasting designs:
- Embroidery: Ideal for orders wanting that quality look, long lasting.
- Direct-to-Garment (DTG): Perfect for detailed, full-colour designs.
- Direct-to-Film (DTF): Great for small orders and intricate designs.
What is your minimum order quantity?
We cater to both individuals and bulk orders:
- No minimum order for most custom t-shirts.
- Discounts are available for bulk orders (usually 10+ pieces).
Do you offer eco-friendly options?
Yes! We offer t-shirts made from organic cotton and sustainable materials. Look for the “Eco-Friendly” label when selecting your t-shirt style.
Do you offer discounts for bulk orders?
Yes! We offer discounts for bulk orders and for repeat customers. Contact us for a custom quote
OTHER
Can I cancel or change my order after placing it?
If your order hasn’t entered production, we may be able to cancel or modify it. Contact us as soon as possible, and we’ll do our best to accommodate your request.
Still Have Questions?
Our friendly customer support team is here to help! Reach out via email, live chat, or phone, and we’ll be happy to assist you.
You can contact us through our contact page! We will be happy to assist you.